Booker Feels Like Several Different​ Platforms Cobbled Together into One

I have often told Booker representatives that different parts of Booker feel like they were built and designed by different people for different purposes. Additionally, it seems like these different people (or teams, maybe) don’t talk to each other. This might work if there was still some cohesiveness for our staff and/or our customers, but that is […]

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Garbage In Garbage Out

Booker tries to make it easy to search for customers. When first looked into Booker, you will see the customer search box near the top-center of the screen (see below). It’s the field that has the person icon with the green checkmark. I began to notice that roughly one-fourth of our customers would not show […]

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