Once again, Booker thinks they know better than me what my needs are. They don’t.
At least once a week, and more likely every day, each one of my staff members is confronted with a popup window in the lower-left corner of the screen. Each person that sees the popup assumes this is some important message that they need to read before using Booker. Much of the time, these popups are advertising for Booker’s Frederick service or some online workshop teaching the latest membership service updates or something else.
These are all things that I am not interested in, much less my staff. I mean, do I really want to pay my staff their hourly wage to read these Booker popups? Of course, I don’t. Does Booker give me a way to control these popup messages or turn them off entirely? Of course, they don’t. I have asked, but they would not listen.
Most people will be tempted to say, “This really is not that big of a deal, is it?” My answer would be that after dealing with these nearly every time one of us logs into Booker, it begins to feel like a telemarketing call every day.